Call Us +44 (0) 1223 262793 · hello@ostmarketing.com

Community management

If you’re looking for help managing your social media channels, you need Community Management.

We see Community Management as the beating heart of any social media strategy. Before you can start a conversation with your contacts and customers – and certainly before they’re likely to feel inclined to engage with or share your content – you need to get their attention and win their trust.

The process of building this trust takes time and dedication, which we why we have a team of dedicated Community Managers whose sole aim in life is to make your social media channels sing!

You CM’s will manage your accounts, publish content, stimulate engagement, generate trust and build your digital brand on a daily basis. It’s intensive, fast-moving and exhilarating, but most importantly – it works.

“OST has done such an amazing job in building our twitter followers and creating an unique content stream, I find it hard to believe it is possible that anyone can match that.”

–  Victoria Capstick, Senior Communications Executive, EC Harris

Platforms we currently cover include:

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • Pinterest
  • YouTube
  • Vine
  • Google+
  • Periscope

Our Community Managers provide a personal service that dove-tails with your existing marketing and customer service teams. Within a week or two, they become your digital eyes and ears, providing invaluable daily insights and feedback, within a year… they’re almost family.

We understand how important your social channels are to your organisation and we take our responsibilities seriously. Our CM’s work to strict internal processes, we have tight security rules and access restrictions and, if you want to, you can review and approve every item of content before it’s published.

Please contact us for an informal chat about your requirements.