Daily publishing, monitoring and responsive customer engagement.
What are our fans interested in today?
This is the question we try to answer every day. Our approach to community management doesn’t involve hitting daily quotas or bombarding fans with posts regardless of the quality. If we haven’t got something interesting to say, we don’t say it.
We use the power of engaging conversation to create vibrant communities. Through daily publishing, monitoring and responsive customer support, we build our clients’ brand equity and drive organic reach.
Specifically, our community management service includes:
Monitoring your social channels on a daily basis, replying to comments, Liking, re-tweeting/sharing, following and scaling up any issues.
Creating a calendar of posts for the upcoming weeks, including images, video clips, polls, competitions etc. Clients can approve/edit content via our online platform.
Using advertising tactically to ensure your best content regularly reaches your target audience. We also pro-actively engage with target influencers.
Contact us to see how we can help your business with social media community management.