Our team
“Having co-founded my first social media consultancy in 2000 and worked in several high-growth tech companies, I’ve realised that the key to running a successful organisation is very simple: build a genuine team and give them a clear mission.”
Luke Brynley-Jones
Our mission at OST is crystal clear
To provide the highest quality social media expertise. We have created a highly skilled and experienced team that can deliver complex, large-scale, and global projects. I believe human relationships play a huge part in this.
I’m extremely proud of the positive, collaborative and supportive culture we’ve created at OST. Our awards and global portfolio may attract new business, but our high client retention rate is down to one thing:
our amazing team.

Luke was building social networks before most people knew what they were. In the late 90’s he built a string of support forums for people with niche health conditions. In 2003 he co-founded etribes.com, one of the UK’s first social networks. In 2007, he launched a mobile social network with a Dragon (from UK TV’s Dragon’s Den), which rapidly grew to half a million active users.
After hosting series of conferences across Europe and the US (an experience he later described as his “PHD in social media”), in 2013 Luke launched Our Social Times, the social media agency we know today as OST.
Over the past 12 years Luke has advised many of the world’s best known B2B brands on social media – often reworking or completely overhauling their strategies. His in-depth understanding of the LinkedIn algorithm and opportunities for organic growth on the platform enable OST to predict and deliver sustained growth for our clients.
A keen sportsman, Luke captains his village cricket team and regularly limps into the office after Monday-night football. He remains a stalwart fan of Ipswich Town FC, in spite of everything.

Ops Directors are often seen as a Jack of all Trades, and that probably fits. I've done almost every role within the agency. However, what really makes me tick is problem-solving.
I'm all about the bigger picture. Whilst client teams prioritise servicing their clients, I'm free to step back and look at the trends and improvements we can make for the long-term.
From my time working at activity centres, I have all kinds of obscure qualifications. Amongst many others, I've been a qualified beach lifeguard, fencing coach, quadbike supervisor and archery instructor. Also, last season I finished in the top 1k globally in Fantasy Premier League (that's a big deal for anyone who knows about FPL).

Helen’s knack for capturing attention (and hearts) extends beyond work, she's also a wedding photographer on the weekends. Whether crafting a campaign or snapping a special moment, Helen’s all about connection, creativity, and making an impact.

Outside of work, Georgia has a deep love for musical theatre. Whether it’s the sweeping romance of Miss Saigon, the classic charm of Guys and Dolls, or the 00's fun of Mean Girls, there’s nothing quite like the magic of a great show. If she’s not at the theatre, she’s likely spending quality time with her fiancé and family, whom she adores. Her nieces and nephews are her absolute joy, and for Georgia, the best moments are the simple ones: game nights, uncontrollable laughter, and shared stories around the table.
Amongst the many things she'll talk about for hours, crime dramas and docuseries are in the mix. She’s watched just about every true crime series out there and loves diving into the details of each case. If there’s a mystery to solve, you can bet she’s already two steps ahead.
At her core, Georgia is about connection, whether in work, family, or her favorite pastimes. She’s the person you want on your team, in your corner, and sharing in life’s best (and most entertaining) moments.
Contrary to popular belief, Georgia is not currently selling a sofa on gumtree.

I work alongside an incredible bunch of strategic account managers, making our clients lives easier by improving their presence on social media. Relationships are my bag plus understanding what a client needs and coming up with the solutions for them. Plus I make a killer cup of Coffee!
I am a digital marketer at heart, having worked across a number of industries I am able to wear many hats from analytical decision making to creating and running complex project plans.
I started my digital marketing career in Cape Town South Africa before emigrating to the UK and I have subsequently worked within full service digital marketing agencies as well as client side.
I am dedicate, collaborative and inclusive. Being a team player, no job is too big or small and I’ll muck in where needed and I will always offer to lend a helping hand.
I love my sport and spend my spare time generally running or cycling or dreaming of a river to fish in (when I’m not cooking a roast dinner for the family). I was a semi decent cyclist in my younger years and I still take part in a few traffic light KOM sprints (Thank you Strava)!

Stef plays a pivotal role in guiding the Client Services team and driving business success with a positive, results-driven approach.

I’ve got a passion for visual storytelling, especially through photography (landscapes are my thing). When I’m not behind a screen or a camera, I’m usually chasing after my two daughters, or our dog, who all think they run things!

With a background in science (I studied Biological Anthropology and later Chemistry - yes, an odd combo), I bring an analytical approach to creative work. Before joining OST, I spent six years in sales and digital marketing for the scientific tech sector, which gave me a strong foundation in understanding complex products and audiences - especially in B2B. Since then, I’ve created content strategies and copy for brands across fintech, tech, marketing, science, agriculture, real estate, e-commerce, education, and more.
I love collaborating across teams, whether I’m working with Design on visuals, Sales and Marketing on pitch decks, or Client Services on full-scale creative campaigns. I'm passionate about producing work that’s not only beautifully written but truly aligned with the heart of a client’s brand.
And while creative storytelling is a big part of my day job, it’s also my passion outside of work. I’m a romantasy author, and my debut novel (ten years in the making) is being published in June 2025. I write strong complex heroines who don’t wait around to be rescued - something I like to think influences the way I approach creative leadership, too.

My day-to-day involves spinning many plates, collaborating closely with our talented delivery teams to ensure ideas are heard, strategies are sound, and campaigns run like clockwork. I’m a firm believer in the power of collaboration – the best ideas come from open, inclusive conversations, not just org charts.
I started out with a degree in English Language & Linguistics before heading to China to teach English. That experience ignited a love, borderline obsession, for tea, which led me into the world of FMCG brand-side marketing. With over a decade's experience, I’ve worked across a range of sectors, and in recent years made the switch to agency life – managing multi-client social media campaigns and driving performance from a more strategic level.
One of my proudest professional moments was launching a pop-up café in Harvey Nichols’ flagship store – an amazing project that gained coverage across digital and print media and allowed me to flex my creative execution muscles.
My working style is best described as relaxed but organised – a calm presence with a good colour-coded spreadsheet always to hand. My overactive mind means I thrive in fast-paced environments and always aim to bring clarity, calm and positivity to the teams and clients I work with.
Fun fact: I can touch my nose with my tongue. A niche skill, but a skill, nonetheless.
Walk-on song: Literally anything by Beyoncé
Meeting catchphrase: "Anymore for anymore?"
First song on the office playlist: "9 to 5" by Dolly Parton (to LT’s dismay, obviously)

Having previously worked agency-side, I thrive in fast-paced environments and have collaborated with global brands across multiple sectors, specialising in social and influencer marketing. I’m comfortable wearing multiple hats, enjoy problem-solving, and take pride in supporting my team while staying up to date with the ever-changing world of social media.
I’m a strong believer in a calm approach, communication is key and organisation is core (I am partial to email folders). I love the collaborative nature of agency life, both internally and externally, and enjoy helping bring strategy, creative and campaigns come to fruition.
Outside of work, you’ll usually find me socialising, paddle boarding and travelling. The goal is to visit new countries and try not to visit the same places. Oh and I love to cook a good roast dinner and proudly consider myself the Yorkshire queen.

Based near New York, Joanna works with major brands to create, implement, and measure impactful cross-channel marketing strategies. With a passion for mission-driven organizations, Joanna combines data-driven insights with a commitment to creating meaningful outcomes.
Whether it's strong client relationships or analysing customer behaviour, her dedication to results and societal impact shines through in everything she does.

Before joining OST, I ran my own business, which gave me a solid grounding not just in design, but in the bigger picture: understanding what clients need, what makes a brand stand out, and how to make creative work really deliver. I like to think I bring positive energy and happy vibes to the studio.
Outside of work, you’ll usually find me chasing waves, carving through snow, or dancing until my shoes give up. But I would say I'm most content with a big cup of tea (or a cold beer), and a laugh with family and pals.

With over six years’ experience in social media strategy, content writing, and content creation, I’ve worked with a wide range of B2B businesses across a varied mix of industries. This experience has helped me adapt quickly, think creatively, and craft content that not only reflects each brand’s personality but also supports meaningful business goals.
Outside of work, I love spending time with my beautiful family and socialising with friends over a few vinos! You will always find me with a coffee at work, it is my fuel to survive!!!
I love content creation and getting behind the camera too, whenever I can.

Before joining OST, I graduated with a First-Class BA Hons in English Literature and Drama from the University of East Anglia (UEA), and started my career in PR. This foundation has been invaluable in the fast-paced, reactive world of Community Management and crisis comms. I’ve worked in agencies for years and got my start in digital marketing at a SaaS start-up.
At work, I’m a firm believer in the power of a morning chat at the coffee machine to set the day off right. I’m proudly South African and moved to the UK 13 years ago - this means you'll often hear me saying phrases such as "Ag, shame", "now now" and "hectic"!
In another life, I dreamed of becoming this generation’s Judi Dench. Theatre and film are very much my jam and, in my free time, you’ll often find me at the cinema.

My background has always been rooted in marketing, with a particular love for social media and how quickly it changes, just when you think you’ve cracked it, there’s a new platform, trend or algorithm update to keep things interesting. I enjoy finding creative ways for brands to show up authentically, stay relevant and actually connect with their audiences. Whether it’s brainstorming content ideas, hopping into comment sections or keeping up with the latest trends, I bring a calm, creative energy to everything I do and love to stay busy.
Outside of work, you’ll usually find me shopping, going out with my friends, going on holiday or enjoying a few drinks- just living my best life, really. I love curating my Instagram and keeping it up to date with my travels, nights out and whatever I’m up to - because if it’s not on Instagram, did it even happen?
Before OST, I built experience across a range of social-focused roles and with the space constantly evolving, there’s never a boring moment, which is exactly why I love it.

With 20 years of experience in finance, my path here wasn’t exactly traditional. I started out as an au-pair, but along the way discovered a passion for numbers. It’s a journey that’s given me a fresh perspective and a can-do attitude that I bring to every challenge.
I love working with numbers and spreadsheets – there’s nothing quite like the clarity they bring, and they help me keep everything organised.
When I’m not at work, you’ll usually find me running, walking, or spending time with family and friends. I also have a habit of redecorating the house – my family never quite knows what colour the living room will be next!

My background is pretty varied, I've worked in everything from sales and party planning to running my own cake business for six years, which is something I’m really proud of. I’m at my best when I’m juggling multiple tasks at once and helping people out along the way. I’m also a trained mental health first aider, so supporting the team goes beyond just the practical stuff.
At work, I’m usually in the zone, but I’ll always pause for a chat about everyone’s holiday plans. Outside of work, you’ll most likely find me in a hardware store or garden centre, or working on a DIY project. My husband and I even built an outdoor kitchen from scratch so we could host Christmas for our 21 immediate family members.
Fun facts? I’m trained in permanent makeup tattooing, I’m learning to ride a motorcycle (wish me luck), and I can’t resist a bag of sweet chilli Kettle Chips. If you ever hear "Sure, I can do that" in a meeting, it’s probably me.
Why work at OST?
Based near Cambridge, we have a great team of fun, hardworking, passionate, empathetic, and ambitious staff – and we’re always looking to grow! Whether you specialise in Creative, Account Management, Community Management or Paid Social, we have a range social media jobs.
As well as offering great perks, we focus on the things that matter most to our staff:
The opportunity to learn and develop your career
A rewarding culture rooted in our core values
The freedom to push boundaries and use all of your expertise
