In 2018 Salesforce appointed OST as their UK social media agency with the primary objective of growing their social media presence in the UK and Ireland.
We started by devising a comprehensive social media strategy, with sophisticated channel personas and content pillars. By monitoring engagement levels and adjusting the percentages of content types, per channel, we have been able to maximise reach and engagement.
We have also developed a UK-focused influencer programme which integrates prominent industry influencers into Salesforce’s marketing activities and events. By combining this with customers, i.e. Trailblazers, we continuously harness positive advocacy for the brand. At WorldTour London in 2019 our ‘activation’ crew live-streamed, live posted and engaged with thousands of participants.